Shipping Information - U
SA -
 We use United States Postal Service for all shipments - excluding OVERNIGHT rush orders. We use UPS only for OVERNIGHT orders. |
Other Countries - CLICK HERE Please establish a successful email communications link with us after placing an order so that we may advise of, and get approval for, any needed additional shipping charges. Use our CONTACT US page. We do no ship to Mexico or South Africa, due to multiple failures of packages to arrive. ( We may... but if it doesn't arrive... no refund and no reshipping. ) |
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Shipping information based on current USPS shipping rates. Also based on years of experience and having shipped thousands of packages. |
Frequently asked questions: ( Click on question text link. )
When will my order ship? How long will it take to arrive? (USA) How much will shipping & handling cost? How can I get it faster? What if I don't receive my order? |
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When will my order ship? >
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We ship within 24 hours of receiving your order - Monday through Friday - - 9 AM to 3 PM Eastern USA time - excluding all USPS holidays. ( We Do Not use FedEx and only use UPS for Overnight shipments. No Exceptions! ) Most orders ship the same day if we receive them before 2 PM. CUSTOM MADE ITEM'S - SHIPPING TIME FRAMES MAY VARY |
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How long will it take to arrive? >
The #1 reason packages are returned is due to wrong or insufficient addresses provided by customers. > How can I get it faster ? |
Typically... Regular 1st. Class small package mail takes from 5 to 8 working days from the time we drop the package off at the Post Office. It may be sooner - seldom longer. The US Post Office may advise differently. :-) Best take OUR experience. :-) SMALL PACKAGES CANNOT BE PROCESSED BY HIGH SPEED MACHINES AS REGULAR LETTER MAIL THUS THEY TAKE LONGER TO ARRIVE 'MEDIA MAIL' - how we ship most BOOKS - may take a few days longer. Typically 7 to 10 working days. |
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We have no control of the service of The US Postal Service, UPS, or the mail services in other countries! We do our job and trust they'll do theirs. It's extremely rare to have problems - although it does happen - and as Murphy's Law would have it - usually at the worst of times. |
If your package weighs 11 ounces or more - it will
most always automatically go USPS Priority. USPS Priority Mail should arrive within 3 days after you place your order. - DON'T COUNT THE DAY THE ORDER WAS PLACED. - ( EXAMPLE: A MONDAY ORDER SHOULD ARRIVE BY THURSDAY. ) Arrival times can be influenced by many factors, such as holiday delays, sever weather conditions, and a 'glut' of mail following holidays. |
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How much will shipping cost? |
On April 15th - 2013 we changed from a flat rate
shipping charge to a weight based shipping charge. The charge for your order will be shown on the View Cart page as you order. Additional shipping charges will be added separately to Out of Country orders. |
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How can I receive my order faster? |
1. PRIORITY MAIL Most packages weighing 11 ounces or more will automatically go Priority Mail. Very heavy and/or very large packages may go parcel post. 2. USPS 'EXPRESS' MAIL 2 DAYS GUARANTEED FROM THE TIME WE DROP IT OFF AT THE POST OFFICE. STARTS AROUND $ 18.50 FOR LESS THAN 1 LB. 3 - OVERNIGHT - by UPS ( Extremely Expensive! ) Saturday deliveries not available in all areas and have additional costs above the already high rates. IF the shipment fails to arrive overnight they usually blame it on weather conditions. ( WE DO NOT USE FEDEX
- THEY'RE JUST TOO FAR AWAY FROM US |
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What if I don't receive my order? The #1 reason packages are returned is due to wrong or insufficient addresses provided by customers. |
CONTACT US - If sufficient time has passed for your order to have arrived. We will see if we can track the order by using our Stamps.com tracking information. We will resolve the problem as best and fast as we can, with the least amount of hassle for our customers. If we were given a wrong or insufficient address an additional shipping charge will be required. |
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SHIPPING - IN A NUTSHELL We have shipped well over 200,000 orders. |
TRUST - We will mail your order the best and least expensive way. We work hard to save customers unnecessary shipping costs, while still meeting their arrival time needs. Concerned about arrival time? CONTACT US by phone or email - or both - regarding your concerns. We'll provide you with information regarding time and cost. |
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Other Countries
Notice !!!
Your country's customs or other fees, taxes, etc. |
YOU MUST establish a successful email communications link with us after placing an order so that we may advise of, and get approval for, any needed additional shipping charges. Use our CONTACT US page. |
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We only ship by United States Postal Service ( USPS ) FedEx or UPS costs near 4 times as much!
We cannot influence, control, or predict
'Customs' activities.
We
will not re-ship until at least 5 weeks have passed from the date of
our mailing. We DO NOT accept Checks from outside the USA
- Money Orders - MUST BE
in US Dollars. -
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| PLEASE READ > > > |
We must pack and weigh your order before we can know exactly how much it
will cost to ship. IN THE END... YOU WILL PAY ONLY THE ACTUAL COST OF SHIPPING + A $ 4.00 HANDLING FEE. ADDITIONAL CHARGES REQUIRED WILL BE LESS CHARGES ALREADY PAID BY OUR SHOPPING CART SYSTEM. Additional shipping charges are required, AND YOU MUST AGREE TO THEM BY EMAIL before we can charge the amount and then ship your order. Therefore, It is essential that we establish a verified email connection. We will send an email notification of the needed additional charge very soon after receiving your order. ( usually the same day or the following morning. If over the weekend it will be the next business day ) Please be vigilant about looking for and responding to this email. Receiving your order depends on it! * ( If you do not receive such notification ) *- check your SPAM box or file first - contact us at customersupport@recoveryemporium.com if necessary. * ( If you have entered an incorrect email... we cannot contact you, hence your order will in time be refunded and not shipped. ) * |
| How Long Will It Take To Arrive? > |
Based on our experience and the rather optimistic claims by the USPS... PRIORITY packages should arrive near 8 to 12 working days.. Standard ( very small packages ) should arrive within about 12 working days or sooner. It depends primarily on how far away you are - and - how many regular airline flights arrive to your area from the USA. It also depends on your local area postal service. |
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More information regarding
United States Postal Service rates and shipping costs at: www.usps.com Note: Their estimated shipping time frames are rather optimistic. ( Parkersburg, WV ) ( WV = West Virginia ) We're on the Eastern side of USA. Surrounded by Ohio, Kentucky, Virginia, Pennsylvania, and Maryland |
We cannot influence, control, or predict
'Customs' activities.
Notice !!!
We
will not re-ship until at least 5 weeks have passed from the date of
our mailing. |
